Interviews

Interview transcript with Glenda Parata, Director, NZ Defence Shared Services

Interview transcript with Glenda Parata, Director, NZ Defence Shared Services

In this interview, Glenda Parata, Director, NZ Defence Shared Services, explores how NZ Defence Force is focusing on leadership, continuous improvement and lean concepts to drive transformation and lessons learned through business excellence to date.

Video transcript: business transformation 101

Video transcript: business transformation 101

In this video transcript, 3 diverse organisations at different stages of the shared services journey explore how their organisations are approaching business transformation to drive operational efficiency and the lessons learned from their journeys so far.

Interview with Gary Downes, former Transformation Director, Global Finance, Serco

Interview with Gary Downes, former Transformation Director, Global Finance, Serco

In this video interview,  Gary Downes, Former Transformation Director Global Finance, Serco, explores the key strategies transformation leaders should consider to drive efficiency and reduce costs through transformation.